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In This Issue
Thought for the Day
Affording Healthcare
QHC on track to cut costs, if not services
Thought for the Day

Excellence is never achieved but, rather, is pursued with consistent incremental gains.

Grant B. Walsh

 
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Click here to read these articles on our work with QHC
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LHIN deal signed to cover QHC's $3.6-million deficit
April 24, 2008

 A Group of Enthusiastic Personal Support Workers Joins QHCs Healthcare Team
April 2008
LHIN, hospital need to ensure services, jobs
April 15, 2008
 No hospital cuts, despite $3.6 million deficit
March 20, 2008

 What's Happening with the Murphy Walsh Project
March 2008
 
Tremendous Response to Work Life Mapping Initiative
October 2007
 
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 Vol. III, No. 2 May 2008
 

Affording healthcare has become a major dilemma. 

In Ontario, $.49 of every tax dollar goes to healthcare expenditure, yet hospitals experience extraordinary financial pressures. The average taxpayer in Ontario pays 40% or more of income in taxation. Corporations pay more which has called into question our competitive position. Most would agree that we are maxed out on taxation yet we have insatiable desire for more. 

Healthcare has tried many methods to find efficiencies. Peer reviews, operational reviews, supply chain management, six sigma, lean teams, and productivity studies are all on the list.

EC Murphy Walsh has turned to the most powerful resource available to healthcare. That is the engagement of the people who are closest to the patient to assess, diagnose and plan action for performance improvement. We focus on the patient / mission FOCUS. We assess the work-life balance of the dedicated employees. Through those areas of concentration, we arrive at the appropriate utilization of human and capital resources. We call the methodology The Self-Improving System™.

Read about one of our current clients which is emphasizing patient care and the work-life balance of employees. One of the beneficial results is cost savings through appropriate utilization.

Grant B. Walsh, Managing Partner / CEO
EC Murphy Walsh

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Intelligencer


Belleville, Ontario. April 1, 2008

QHC on track to cut costs, if not services

EDITORIAL

That the regional health body has come to the aid of Quinte Health Care with a loan of $3.6 million to cover the hospital's looming deficit is a welcome development.

Granted, QHC will have to pay back the funds over an as yet unspecified period to the South East Local Health Integration Network.

But if the LHIN did not think the funds would be returned, rest assured there would be no loan. After all, about half, or 75, of the province's 154 public hospitals are facing deficits, and it's unlikely the provincial government expects its regional LHINs to bail out every hospital struggling to gets its costs under control.

This arrangement is no different than a bank loaning money to a business for bridging capital.  Banks as a rule only advance funds to those who can repay and health care is big business.

David Graham, chairman of the hospital board's finance committee, said the arrangement should spell the end of any possibility of service cuts or consolidations at any of QHC's four sites: Bancroft, Belleville, Picton or Trenton. In fact, he said the board is not even considering any cuts.

However, despite optimism on the part of QHC and LHIN officials, the hospital's difficulties in achieving its provincially mandated budget along with many other hospitals is a sign funding of hospitals will have to continue growing in future to avoid service cuts.

For QHC now, however, repayment is predicated on money-saving measures the hospital corporation is implementing and not all of them have been made public. The measures will take time to accumulate savings, hence the reason for the loan extension.

For example, the Murphy Walsh consultant's report has been billed as saving QHC at least $4 million. At a public meeting in Picton this year, QHC president Bruce Laughton said the savings could be as much as $5 million, but hospital officials decided to be conservative when talking about the savings yet to be realized.

The consultant's report, following rounds of interviews with various staff members, tracked what employees did in a day and deals with the quality of work life at QHC. Its aim is to help the hospital make more efficient use of staff, particularly nurses, thereby cutting stress, sick days and overtime.

The recommendations are just beginning to be implemented, so will take time to accrue savings.

The hospital, however, has already incorporated the anticipated $4 million savings to bring its deficit down to $3.6 million, the amount the LHIN is willing to cover with a loan.

That's putting a lot of trust in a report that could save money and involves steps that have yet to be taken.

However, it stands to reason that if the Murphy Walsh report delivers on the savings, it will do so the next year and so on into the future. That's a prescription for good financial health.

But let's not forget that each year, costs are increasing at hospitals. Wages and equipment costs are outpacing the current annual increases awarded to hospitals: 2.4 per cent this year and 2.1 per cent the following. But the biggest uncontrollable cost factor at QHC is overcrowding.

All QHC sites are at times full to capacity, particularly Belleville and Trenton. The beds are taken up predominately by elderly people who cannot be discharged to a nursing home because of a bed shortage there.

There are 192 new nursing home beds (128 in Tweed and 64 in Trenton) in the works and they are expected to open in the spring of 2009.

Until then, QHC will continue to struggle with cost.


Performance
Guarantee



EC Murphy Walsh is very confident that the Self-Improving System™ will bring measurable economic results. The firm guarantees that recommendations will exceed costs making the process budget neutral at a minimum. Experience has shown that recommendations have savings with mutiples as high as 20 times cost. Now, that's an investment that pays. 
No Expiration Date

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